Event FAQs

We have a maximum capacity of 80 persons for the main space and up to 125 if you add on the art gallery area (+$75).

We can provide seating for 50 people at tables and 60 people for viewings or other seating. We have 50 chairs in-house but can rent additional chairs for an additional fee.

Yes, you can schedule a tour of the event space before booking to ensure it meets your needs.

We require a 50% non-refundable deposit to hold your date. If you cancel your event, you will lose your deposit.

If you cancel 4 weeks or less before the event date, you will lose your full payment.

A 50% deposit payment is due upon booking your event. Your second payment is due 4 weeks before the event date.

Our space is great for family parties, where kids are monitored by their parents, but not suitable for kids' parties with birthdays between 3 and 11 years old.

We do love hosting 1st Birthdays, Bar Mitzvahs, Quinceañeras, Sweet Sixteens, etc.

Of course! You can move around our tables to create the perfect layout for your event. A preset and floor plan consultation is available as an add-on for $125. If you opt out of this add-on, make sure to bring enough helpers to move the tables and set up the chairs.

Please do not move any tables without our host present. We have a few recommended configurations for the tables that we’ve found to work well for events.

We offer kitchen use with your space rental, including a sink, microwave, fridge, and toaster oven. We do not have a stovetop or oven.

We have place settings, glassware, linens, etc., available at an additional cost. We also have a bar rentals package available.

Please do not place wet beverage tubs or hot chafing dishes on our handmade wooden tables; these are only allowed on the concrete countertop.

Yes, we have many different types of decor items for rent, such as golden lanterns, vintage bottles, jars, chalkboard signage, and much more.

Rental add-ons must be booked 3 days before the event.

We provide basic audiovisual equipment; please contact us for specific details and availability.

There is plenty of parking available! There is metered parking right in front of PHX. One block north on Lincoln Ave and one street over on Pacific St there free is residential parking.

One block away off of Santa Clara is a parking garage next to the Alameda movie theater.

Please do not park in the 7/11 and laundromat’s parking lot or at Goodwill. Vehicles will be towed. Library parking is available after hours.

Street parking is widely available but has a 2-hour limit. To prevent having to move your car, the Civic Parking Garage on Oak Street is your best option.

Guests are not allowed to park in our adjacent lots.

All street parking is free and unlimited after 6 pm and all day on Sundays. The entire library lot is open starting at 5 pm, when the library closes.

Guests are not allowed to park in our adjacent lots.

PHOENIX has amazing recommended bartenders and can coordinate with those bartenders for you.

Bartending rates start at $40/hr + a 20% coordination fee. Some events require a bartender, at the discretion of our event coordinator.

Yes, there will be an event host on-site throughout the entire event. The event host will open the doors for you at the start of your rental window.

The PHOENIX event host is there to help with any venue-related questions. They take care of the venue and ensure all guests follow venue guidelines. They are not an event planner, bartender, or serving staff.

If you need a server/busser/bartender/event planner, let us know, and we can arrange an upgrade for an extra fee.

Yes, your taco vendor is allowed to cook on the outdoor patio. We have lots of great recommendations for taco vendors!

PHOENIX will handle all food and drink trash from the event. We will provide trash cans and liners, and the event host will empty any trash/recycling bins that are filling up.

We cannot keep any decor items or cardboard boxes. Even if you do not wish to keep your decorations, please take them home.

You need to book the space for all the time you are using it. We recommend at least 1 hour for setup and 30 minutes for breakdown. Please do not arrive early as our staff may still be cleaning.

Your event host will open the doors for you at the start of your rental time. Any vendors that arrive too early will not be let into the space until the start of your rental time.

You will be responsible for cleaning up all of your items: decorations, leftover drinks, food, etc. All tables need to be cleared of trash.

The tables need to be reset, and the chairs need to be stacked (unless you have added on the ‘space reset’ option). You do not have to clean the space, as your cleaning fee covers the cleaners.

No. Smoking is not allowed anywhere inside, outside, or near PHOENIX. If you have any smoking guests, they will need to go for a walk around the block while smoking.

Smoking is not allowed in front of our building or in the adjacent parking lots per Alameda Ordinance.

No. This includes vaping as well. See smoking policy.

No.

We do not allow glitter, confetti, open flame candles, firework candles, sparklers, confetti-filled balloons, sharpies, or smoke machines.

We do allow regular birthday candles.

You can use command strips or painter's tape. We do not allow any other type of tapes and adhesives.

We do not allow anything that may damage our walls, like nails, staples, screws, pushpins, etc.

You can hang the balloon arch from the sprinkler pipe in front of the wooden wall using fishing line.

Yes. Please sign the waiver before using the ladder.